Corrections Policy

Academy details change. A phone number may stop working, an address may move, or an image may no longer represent the facility. If you find an error on OneSpotAcademy, please report it so we can check the information and update the public page when appropriate.

How to Request a Correction

Send an email to contact@onespotacademy.com with the following details:

• The full URL of the page that needs correction
• The academy name, guide title or blog title
• A clear description of what is currently wrong
• The correct information you believe should replace it
• Any supporting details that help us verify the change (for example, a new phone number that is publicly listed, a Google Maps link, or a website update)

Specific reports are easier to verify. A message that only says “this listing is wrong” usually does not give us enough to act.

What We Review

You can report factual problems with public listings and related pages, including:

• Academy name and branding
• City, locality and full address
• Phone numbers and email addresses
• Website, social media or Google Maps links
• Primary sports and coaching categories
• Age-group or training-level notes where shown
• Images that are outdated, incorrect or low quality
• Fees information, trial notes or programme descriptions when the academy has shared them
• Guide or blog titles, author/update details, factual statements, FAQs, citations, equipment guidance, training notes and comparison tables
• Other factual details that affect discovery or contact

We do not normally change opinions or promotional wording simply because someone dislikes it. We may edit or remove claims that appear misleading or cannot be supported.

Guide and Blog Corrections

For guides and blogs, we check factual errors, outdated sports information, broken sources, inaccurate equipment advice and image-credit issues. We may update the page, add a correction note, replace an unsupported claim or remove content that cannot be checked.

Academy Claims and Ownership

Academy owners or authorised representatives can request changes to their own listing. To process ownership-related updates we may ask for enough information to identify the academy and confirm that the request is legitimate. This can include matching contact details already on the listing, a public website, or other reasonable verification steps. We do this to prevent unauthorised changes to public profiles.

How We Handle Requests

We compare the report with the existing page and any reliable sources available to us. A simple phone or address correction may be handled quickly; a larger change may need extra confirmation.

We may:

• Update the public listing with the corrected details
• Request more information before making a change
• Decline a change if we cannot verify it or if it conflicts with our editorial standards
• Remove or temporarily hide a listing if the information appears seriously inaccurate or incomplete

What We Do Not Guarantee

We cannot promise that every correction will be accepted or published immediately. Third-party information can also become outdated. Our responsibility is to review reports carefully and keep public pages as accurate as reasonably possible.

After a Correction Is Made

Once a change is published, the updated information becomes visible on the relevant academy profile or page. If you submitted the request, you may receive a short confirmation when the update is complete. If further changes are needed, you can send another email with the new details.

Contact

For all correction requests, email contact@onespotacademy.com. Include the page URL, academy name, incorrect information and the correct details so we can act efficiently.