Academy Listing Help
We can help with a new listing, changes to academy details, photos, categories, approval questions and verification.
List academySupport
Need help with a listing, account, guide or enquiry?
Tell us what went wrong and include the details we need to look into it.User Account Help
Contact us if you cannot sign in, need to update your profile or need help with an academy you submitted. Include your account email.
User loginPromotion Support
Academy owners can request promotion from the owner dashboard. We review requests before activating or managing a campaign.
Request promotionGuide and Blog Help
Report factual errors, old equipment advice, broken links, image problems or other issues with a guide or blog.
View guidesHow to Get Support Quickly
Email contact@onespotacademy.com with a short description and the relevant details. Please include:
- Your name and the best email or phone number for a reply
- The academy name and city (if the issue is listing-related)
- The page URL if you are reporting a problem on a specific page
- A short description of what you need (update, correction, login help, promotion status, guide/blog issue, etc.)
- Any screenshots or extra information that helps us understand the issue
You can also use the contact form on the homepage. We review messages regularly.
Common Support Topics
Listing not yet approved — We review submissions before publication. Missing details or contact information may delay the decision.
Wrong address or phone number — Send the page URL and the correct information under our Corrections Policy.
Photos or category changes — Tell us which image or category needs changing and provide the replacement information.
Login or account access — Include the email address connected to the account so we can check the issue.
Promotion status — Requests are reviewed before activation. Include the academy name when asking for an update.
Guide or blog corrections — Send the page URL, identify the exact issue and include a reliable source where possible.
What We Can and Cannot Do
We can help with listing accuracy, account access related to OneSpotAcademy, promotion questions and general discovery support. We cannot guarantee academy admission, coaching outcomes, or changes to an academy’s own internal policies. Final decisions about fees, batches and admission remain with each academy.
Contact Support
Email contact@onespotacademy.com for listing, guide, blog, promotion, partnership or technical support. You can also open the contact form on the homepage.
Open contact form